Contact & Inquiry

Speak with the keeper

Use this page for item questions, bundle requests, exchange paths, reserve asks, or broader questions about the philosophy and governance of Pass-Over.

Every message is stored in the private keeper inbox, ready for reply, clarification, reserve handling, and future moderation logic.

This message goes privately to the Pass-Over Keeper, who replies to your email manually. No account is needed. Asking about an object, an offer or a hold does not reserve it.

Inquiry route
Optional private photos
Photo limits & privacy

Up to three JPEG, PNG or WebP images, 10 MB each and 30 MB total. Photos are private for Keeper review, never added to the public catalogue automatically. Location/EXIF metadata is removed from accepted images. Avoid faces, addresses and documents.

Your message and photos are private. Privacy notice

What to include

  • The item or grouping you are asking about.
  • Your preferred path: direct passage, exchange path, inquiry, or hold.
  • Any time sensitivity, budget frame, or exchange context.
  • Why the object feels aligned with your path.
  • Anything and everything that you deem to desire to put forth.

Before you send

Can I send photos?

You can attach up to three private photos to your inquiry. Use the file limits shown on the form.

What if I have an old item link?

Search the Collectionship by title or reference. If you still cannot find it, include the old address in your message.

Where do I check an existing order?

Use the Account page to find the Shopify order link. Check shipping and returns for the current arrangements.

Item inquiry

Ask for more story, condition detail, dimensions, provenance, or whether an entry is truly aligned with you.

Bundle request

If several entries belong together in your mind, ask for a grouped passage path.

Exchange path

Propose an exchange when equivalence, continuity, or symbolic fit matters more than a flat transaction.

Hold or reserve

Request a short holding period when you need to clarify timing before confirming passage.

Unlisted route

Use this when your question is unusual, unlisted, or simply does not belong to the named passage routes.