Service boundaries
Website terms
Last updated: 25 October 2026
Catalogue information
Pass-Over aims to describe items carefully, including condition and uncertainty. Catalogue wording, images, status, availability, prices, and passage routes may change while an entry is reviewed. A MateksStamp is an editorial mark of alignment, not an authentication, valuation, investment, or legal-title certificate.
Inquiries and callouts
Inquiries are reviewed by the keeper. Do not send or deliver physical items without written instructions, an intake reference, and agreed packing, insurance, responsibility, and destination terms. A callout is a request for material, not an obligation to acquire it.
Commercial terms
Where an entry offers a Buy button, payment takes place through secure Shopify checkout. Review the seller's sale, delivery, cancellation and refund terms shown at checkout before paying. Starting checkout does not reserve a copy. Inquiry forms remain non-binding, and live bidding is not open.
Keeper-approved invoice sales
A keeper may agree a specific sale privately before issuing a Shopify Draft Order. The exact copy is then held until the stated payment deadline; this does not take payment or send an invoice by itself. If the keeper chooses to send the invoice, Shopify provides the secure payment page. Pass-Over does not receive or store card details. Before payment, the buyer must be able to review the exact copy, final total, delivery method and cost, and the applicable Shopify shipping and return policies.
Contact
For service questions, contact ponderaway@proton.me.